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Location: 6701 Carmel Rd
Suite 110
Charlotte, NC 28226
November 4th, 2014
8:00 am - 10:00 am
Improving your BATing Average.
Location: Henricks C O R P
6701 Carmel Road
Suite 110
Charlotte, NC 28226
November 5th, 2014
8:00 am - 10:00 am
Understanding Our Customers: Transactional Analysis
Our customer service training focuses on issues that your frontline deals with on a day-to-day basis. After completing the training, your team will be better equipped to handle difficult customers, have the confidence to make outgoing calls, understand the selling process, and know how to take a client to the next step in a sale.
Location: Baltimore, Maryland
November 10th, 2014 - November 15th, 2014
8:00 am - 6:00 pm
Training
Location: 6701 Carmel Road
Suite 110
Charlotte, NC 28226
November 11th, 2014
8:00 am - 10:00 am
Bonding and Rapport
Location: Henricks C O R P
6701 Carmel Road
Suite 110
Charlotte, NC 28226
November 12th, 2014
8:00 am - 10:00 am
Dealing with Difficult People
Our customer service training focuses on issues that your frontline deals with on a day-to-day basis. After completing the training, your team will be better equipped to handle difficult customers, have the confidence to make outgoing calls, understand the selling process, and know how to take a client to the next step in a sale.
Location: 6701 Carmel Rd
Suite 110
Charlotte, NC 28226
November 18th, 2014
8:00 am - 10:00 am
Up Front Contract
Location: W. Palm Beach, FL
November 18th, 2014 - November 21st, 2014
8:00 am - 5:00 pm
Private Training
Location: Henricks C O R P
6701 Carmel Road
Suite 110
Charlotte, NC 28226
November 19th, 2014
8:00 am - 10:00 am
Formula For Success
Our customer service training focuses on issues that your frontline deals with on a day-to-day basis. After completing the training, your team will be better equipped to handle difficult customers, have the confidence to make outgoing calls, understand the selling process, and know how to take a client to the next step in a sale.
Location: 6701 Carmel Rd
Suite 110
Charlotte, NC 28226
November 25th, 2014
8:00 am - 10:00 am
Pain
Location: Henricks C O R P
6701 Carmel Road
Suite 110
Charlotte, NC 28226
November 26th, 2014
8:00 am - 10:00 am
Client Development Through Sales
Our customer service training focuses on issues that your frontline deals with on a day-to-day basis. After completing the training, your team will be better equipped to handle difficult customers, have the confidence to make outgoing calls, understand the selling process, and know how to take a client to the next step in a sale.