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Location: 6701 Carmel Rd
Suite 110
Charlotte, NC 28226
October 7th, 2014
8:00 am - 10:00 am
Budget
Location: Henricks C O R P
6701 Carmel Road
Suite 110
Charlotte, NC 28226
October 8th, 2014
8:00 am - 10:00 am
Understanding Our Customers: DISC
Our customer service training focuses on issues that your frontline deals with on a day-to-day basis. After completing the training, your team will be better equipped to handle difficult customers, have the confidence to make outgoing calls, understand the selling process, and know how to take a client to the next step in a sale.
Location: 6701 Carmel Rd
Suite 110
Charlotte, NC 28226
October 14th, 2014
8:00 am - 10:00 am
Decision Making Process
Location: Henricks C O R P
6701 Carmel Road
Suite 110
Charlotte, NC 28226
October 15th, 2014
8:00 am - 10:00 am
Questioning Techniques
Our customer service training focuses on issues that your frontline deals with on a day-to-day basis. After completing the training, your team will be better equipped to handle difficult customers, have the confidence to make outgoing calls, understand the selling process, and know how to take a client to the next step in a sale.
Location: 6701 Carmel Rd
Suite 110
Charlotte, NC 28226
October 21st, 2014
8:00 am - 10:00 am
Fulfillment & Post-Sell
Location: W. Palm Beach, FL
October 21st, 2014 - October 23rd, 2014
8:00 am - 5:00 pm
Private Training
Location: Henricks C O R P
6701 Carmel Road
Suite 110
Charlotte, NC 28226
October 22nd, 2014
8:00 am - 10:00 am
Up-Selling and Cross Selling
Our customer service training focuses on issues that your frontline deals with on a day-to-day basis. After completing the training, your team will be better equipped to handle difficult customers, have the confidence to make outgoing calls, understand the selling process, and know how to take a client to the next step in a sale.
Location: 6701 Carmel Rd
Suite 110
Charlotte, NC 28226
October 28th, 2014
8:00 am - 10:00 am
Buyer Seller Dance
Location: Henricks C O R P
6701 Carmel Road
Suite 110
Charlotte, NC 28226
October 29th, 2014
8:00 am - 10:00 am
Telephone and Email Communication
Our customer service training focuses on issues that your frontline deals with on a day-to-day basis. After completing the training, your team will be better equipped to handle difficult customers, have the confidence to make outgoing calls, understand the selling process, and know how to take a client to the next step in a sale.