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Location: Henricks C O R P
6701 Carmel Road
Suite 110
Charlotte, NC 28226
January 7th, 2015
8:00 am - 10:00 am
Up-Front Contracts
Our customer service training focuses on issues that your frontline deals with on a day-to-day basis. After completing the training, your team will be better equipped to handle difficult customers, have the confidence to make outgoing calls, understand the selling process, and know how to take a client to the next step in a sale.
Location: Henricks C O R P
6701 Carmel Road
Suite 110
Charlotte, NC 28226
January 14th, 2015
8:00 am - 10:00 am
Understanding Your Customers: DISC
Our customer service training focuses on issues that your frontline deals with on a day-to-day basis. After completing the training, your team will be better equipped to handle difficult customers, have the confidence to make outgoing calls, understand the selling process, and know how to take a client to the next step in a sale.